Communications
club_cafe
HelpRegister
Member withdrawal - AccountSync message
Hi Robert,

You must have unidentified debits or credits in your records. You need to find them and identify what they were before you can enter a correct withdrawal.

If you email us at support@bivio.com, we can look at your records and give you more details on which entries are causing you the problem.

Laurie Frederiksen
Invest with your friends!
www.bivio.com

Become our Facebook friend! www.facebook.com/bivio
Follow us on twitter! www.twitter.com/bivio
Follow Us on Google+

Click here to Subscribe to the Club Cafe email list. Click here to Unsubscribe



On Mon, Nov 10, 2014 at 1:16 PM, Robert Leppanen wrote:
While inputting information on the Withdrawal page for a
withdrawing member, I get the following message:
"There are unidentified AccountSync debits or credits prior
to the selected Valuation Date. Before recording the
withdrawal, you must identify the items on the Account
Details page."
How do I fix/get past this?