bivio

Now Hiring

Support Specialist

 

Posted August 12, 2026

Do you enjoy being an investment club treasurer? Are you interested in using your skills to help others?

We're looking for a Support Specialist to join our team at bivio.

Pay $35-45 / hour, DOE Plus merit-based bonuses Type Contract (1099)
Location Remote, work from home Hours Roughly 10-40 / week Flexible, varies by season

You are

• comfortable and skilled using bivio as a club treasurer.
• skilled at using desktop and web applications for things like email, spreadsheets, word processing, and presentations.
• self-motivated, flexible, and able to work independently.
• knowledgeable about the accounting and tax issues relating to investments in stocks and stock-based mutual funds.
• familiar with partnership accounting and tax reporting.
• good at helping people learn.
• interested in interacting with a great customer base on a regular basis.
• interested in a job where you can work from home with flexible hours.

Bonus points for presentation skills or prior work experience in customer service, taxes, or accounting.

Hours vary seasonally

Available work increases October through March leading up to the yearly tax deadline. Hours depend on the year and on you, ranging from roughly 10 per week in the off season to as many as 40 at the busiest point of tax season.

Expect more hours than usual during your first several months while you are getting up to speed.

Apr-Sep

Light

General support: answering questions about club accounting and operations.

  

Oct-Dec

Moderate

General, plus bivio's webinar and tax season prep.

  

Jan-Mar

Busy

General, plus webinar prep and answering tax return questions from clubs.

Your setup

You will be expected to maintain your own office and computer equipment with the ability to make phone and video calls.

Most support requests are handled by email but phone calls may also be scheduled in certain circumstances. We also conduct webinars, training, and office meetings via video call.

How to apply

Send your resume along with any questions to . Make sure to put "Support Specialist" in the subject line.

Send your resume
 

We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status or military service. bivio is proud to be an equal opportunity workplace.