Communications
club_cafe
HelpRegister
FolioInvesting Account
We have been using FolioInvesting for several years and we
are pleased,
except when our Treasurer resigned. FolioInvesting tells us
the only way we
can remove the Treasurer (who is designated "Owner") of the
account is to
close the account and open a new account. Even when the
former Treasurer
requested to have her name removed, we could not accomplish
it.
Does anyone have any experience with this problem, and any
suggestions on
how to set the account up to avoid this situation?
We have 2 officers listed on our Schwab account as "owners" so if one leaves, we still have one to transact Club business.  We would then replace the departed officer with another person.

Steve Foster
Circle of Friends Investment Club


On Wednesday, November 19, 2014 7:34 AM, Rita Roberts <rita.roberts@verizon.net> wrote:


We have been using FolioInvesting for several years and we
are pleased,
except when our Treasurer resigned. FolioInvesting tells us
the only way we
can remove the Treasurer (who is designated "Owner") of the
account is to
close the account and open a new account. Even when the
former Treasurer
requested to have her name removed, we could not accomplish
it.
Does anyone have any experience with this problem, and any
suggestions on
how to set the account up to avoid this situation?


Why wouldn’t the club be the name as the registered owner? Seems like a scary tax issue to me.

From: club_cafe@bivio.com [mailto:club_cafe@bivio.com] On Behalf Of Steve Foster
Sent: Friday, November 21, 2014 1:19 PM
To: club_cafe@bivio.com
Subject: Re: [club_cafe] FolioInvesting Account

We have 2 officers listed on our Schwab account as "owners" so if one leaves, we still have one to transact Club business.  We would then replace the departed officer with another person.

Steve Foster

Circle of Friends Investment Club

On Wednesday, November 19, 2014 7:34 AM, Rita Roberts <rita.roberts@verizon.net> wrote:

We have been using FolioInvesting for several years and we
are pleased,
except when our Treasurer resigned. FolioInvesting tells us
the only way we
can remove the Treasurer (who is designated "Owner") of the
account is to
close the account and open a new account. Even when the
former Treasurer
requested to have her name removed, we could not accomplish
it.
Does anyone have any experience with this problem, and any
suggestions on
how to set the account up to avoid this situation?

The account is in the name of the club.  Maybe "administrators" would be a better name than owners.




On Friday, November 21, 2014 10:47 AM, Marty Eckerle <bmeckerle@comcast.net> wrote:


Why wouldn't the club be the name as the registered owner? Seems like a scary tax issue to me.
 
From: club_cafe@bivio.com [mailto:club_cafe@bivio.com] On Behalf Of Steve Foster
Sent: Friday, November 21, 2014 1:19 PM
To: club_cafe@bivio.com
Subject: Re: [club_cafe] FolioInvesting Account
 
We have 2 officers listed on our Schwab account as "owners" so if one leaves, we still have one to transact Club business.  We would then replace the departed officer with another person.
 
Steve Foster
Circle of Friends Investment Club
 
On Wednesday, November 19, 2014 7:34 AM, Rita Roberts <rita.roberts@verizon.net> wrote:
 
We have been using FolioInvesting for several years and we
are pleased,
except when our Treasurer resigned. FolioInvesting tells us
the only way we
can remove the Treasurer (who is designated "Owner") of the
account is to
close the account and open a new account. Even when the
former Treasurer
requested to have her name removed, we could not accomplish
it.
Does anyone have any experience with this problem, and any
suggestions on
how to set the account up to avoid this situation?



Hi,
At BetterInvesting, we've reached out to our contacts at FolioInvesting for clarification as to the account owner status and the method to change the account creator or 'owner' of an investment club account.
At this point we have not heard back but we'll keep you posted as soon as we do hear something.
Regards,
Suzi Artzberger
BetterInvesting

> Date: Wed, 19 Nov 2014 15:34:19 +0000
> From: rita.roberts@verizon.net
> Subject: [club_cafe] FolioInvesting Account
> To: club_cafe@bivio.com
>
> We have been using FolioInvesting for several years and we
> are pleased,
> except when our Treasurer resigned. FolioInvesting tells us
> the only way we
> can remove the Treasurer (who is designated "Owner") of the
> account is to
> close the account and open a new account. Even when the
> former Treasurer
> requested to have her name removed, we could not accomplish
> it.
> Does anyone have any experience with this problem, and any
> suggestions on
> how to set the account up to avoid this situation?
Thanks Suzi. We appreciate the help. We can't imagine why we'd have to close the account, but that's what we've repeatedly been told. The former Treasurer worked diligently to resolve the problem, with no success. Now that she's had to resign for medical reasons, we really need to resolve this before the third Treasurer takes over. We appreciate any assistance you provide. 
Regards,
Rita


Sent from my iPad

On Nov 21, 2014, at 5:37 PM, Suzanne Artzberger <sartzb@live.com> wrote:

Hi,
At BetterInvesting, we've reached out to our contacts at FolioInvesting for clarification as to the account owner status and the method to change the account creator or 'owner' of an investment club account.
At this point we have not heard back but we'll keep you posted as soon as we do hear something.
Regards,
Suzi Artzberger
BetterInvesting

> Date: Wed, 19 Nov 2014 15:34:19 +0000
> From: rita.roberts@verizon.net
> Subject: [club_cafe] FolioInvesting Account
> To: club_cafe@bivio.com
>
> We have been using FolioInvesting for several years and we
> are pleased,
> except when our Treasurer resigned. FolioInvesting tells us
> the only way we
> can remove the Treasurer (who is designated "Owner") of the
> account is to
> close the account and open a new account. Even when the
> former Treasurer
> requested to have her name removed, we could not accomplish
> it.
> Does anyone have any experience with this problem, and any
> suggestions on
> how to set the account up to avoid this situation?
The closing the account scenario sounds like a good reason not to do business with Folio.

Sent from my iPhone

On Nov 21, 2014, at 4:37 PM, Suzanne Artzberger <sartzb@live.com> wrote:

Hi,
At BetterInvesting, we've reached out to our contacts at FolioInvesting for clarification as to the account owner status and the method to change the account creator or 'owner' of an investment club account.
At this point we have not heard back but we'll keep you posted as soon as we do hear something.
Regards,
Suzi Artzberger
BetterInvesting

> Date: Wed, 19 Nov 2014 15:34:19 +0000
> From: rita.roberts@verizon.net
> Subject: [club_cafe] FolioInvesting Account
> To: club_cafe@bivio.com
>
> We have been using FolioInvesting for several years and we
> are pleased,
> except when our Treasurer resigned. FolioInvesting tells us
> the only way we
> can remove the Treasurer (who is designated "Owner") of the
> account is to
> close the account and open a new account. Even when the
> former Treasurer
> requested to have her name removed, we could not accomplish
> it.
> Does anyone have any experience with this problem, and any
> suggestions on
> how to set the account up to avoid this situation?

 

Hi,

We've heard back from FolioInvesting and they have provided us with these instructions in the case where the original creator of the Folio investment club account leaves the club and the club wants to change the account creator/owner:

-create a written letter of instruction that is signed by the original account creator/owner as well as the person taking over the role that indicates that the change is authorized.

- in the letter indicate the information for the new account owner - this is equivalent to the information needed for opening an investment club account at FolioInvesting; name, email, social security number, date of birth, primary address and contact telephone number.

- include the meeting minutes or corporate resolution where the account ownership change is indicated that supports the change

- email the information to support@folioinvesting.com or send via US mail to:

Folio Investing

8180 Greensboro Drive

8th Floor

McLean, VA 22102


Regards,

Suzi Artzberger

BetterInvesting



Date: Fri, 21 Nov 2014 19:38:51 -0500
From: rita.roberts@verizon.net
Subject: Re: [club_cafe] FolioInvesting Account
To: club_cafe@bivio.com

Thanks Suzi. We appreciate the help. We can't imagine why we'd have to close the account, but that's what we've repeatedly been told. The former Treasurer worked diligently to resolve the problem, with no success. Now that she's had to resign for medical reasons, we really need to resolve this before the third Treasurer takes over. We appreciate any assistance you provide. 
Regards,
Rita


Sent from my iPad

On Nov 21, 2014, at 5:37 PM, Suzanne Artzberger <sartzb@live.com> wrote:

Hi,
At BetterInvesting, we've reached out to our contacts at FolioInvesting for clarification as to the account owner status and the method to change the account creator or 'owner' of an investment club account.
At this point we have not heard back but we'll keep you posted as soon as we do hear something.
Regards,
Suzi Artzberger
BetterInvesting

> Date: Wed, 19 Nov 2014 15:34:19 +0000
> From: rita.roberts@verizon.net
> Subject: [club_cafe] FolioInvesting Account
> To: club_cafe@bivio.com
>
> We have been using FolioInvesting for several years and we
> are pleased,
> except when our Treasurer resigned. FolioInvesting tells us
> the only way we
> can remove the Treasurer (who is designated "Owner") of the
> account is to
> close the account and open a new account. Even when the
> former Treasurer
> requested to have her name removed, we could not accomplish
> it.
> Does anyone have any experience with this problem, and any
> suggestions on
> how to set the account up to avoid this situation?

Thank you Suzi for following up on this.

Happy Thanksgiving!

Laurie Frederiksen
Invest with your friends!
www.bivio.com

Become our Facebook friend! www.facebook.com/bivio
Follow us on twitter! www.twitter.com/bivio
Follow Us on Google+

Click here to Subscribe to the Club Cafe email list. Click here to Unsubscribe