You'll find many answers to your questions on our help page:
You can send general questions to an audience of hundreds of other clubs by posting to our Club Cafe message list:
If your question is about your specific clubs records, send it to our support email address below.
You will also find lots of useful information by searching our site using the search box you'll see in the top right side of each bivio page. The search will often turn up informative historical postings on your topic of interest made by bivio personnel and other clubs.
If you don't still can't find an answer, for the quickest response for support and service questions about using the bivio software, please email us at:
If you are seeing differences between bivio and information from your broker, please download and attach copies of the brokers reports to your email. Do not transpose their information into the text of your request.
It is possible to schedule a phone call with us. However you will find questions can be answered most quickly if you email them to us.
If you believe you need a phone call, send an email that includes the information below to firstname.lastname@example.org
- Your name
- Your phone number
- Your club name and club ID (from upper right corner of your screen when you're logged in)
- Your question
- Your time zone
- 3 or 4 times you would be available for a phone call
We will evaluate your issue and if it cannot be addressed quickly by email, we will contact you to schedule an appointment for a call from one of our experts.
Sometimes you might want a little extra accounting help. When you do, take advantage of our:
When you purchase Concierge service hours, you can schedule a bivio support specialist to work with you to make sure your bivio accounting records agree with your brokers information.
Requests of general nature can be e-mailed to:
For job openings, inquire at:
bivio is a Delaware Corporation based in Boulder, Colorado. Our mailing address is:
4800 Baseline Rd.
Boulder, CO 80303-2643