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Possible Sync Issues with Merrill Lynch
Hello,

Over the last month or so, there has been a discrepancy between the amount of cash on hand in our account with Merrill Lynch according to our Bivio reports when compared to the reports from Merrill Lynch.  

I've written notes to Bivio Support but I have not heard anything back.  

We are aware of issues between Bivio and ETRADE (that one seems to have been corrected) and between Bivio/Charles Schwab, and Bivio/Ameritrade, which seem to be ongoing.

Are you aware of the issue I described, and if so, can you give us a status report on this?

Is it possible your broker is investing your on hand cash into a pool that is drawing interest. If Bivio is reporting less each time that's probably it. 

Sent from my iPhone

On Aug 2, 2022, at 8:37 PM, Daniel Williams via bivio.com <user*33673100001@bivio.com> wrote:


Hello,

Over the last month or so, there has been a discrepancy between the amount of cash on hand in our account with Merrill Lynch according to our Bivio reports when compared to the reports from Merrill Lynch.  

I've written notes to Bivio Support but I have not heard anything back.  

We are aware of issues between Bivio and ETRADE (that one seems to have been corrected) and between Bivio/Charles Schwab, and Bivio/Ameritrade, which seem to be ongoing.

Are you aware of the issue I described, and if so, can you give us a status report on this?