Communications
club_cafe
HelpRegister
How can I correct cost basis or a sold stock that is incorrect in Bivio tax return?
Reconciling our 1099-B on Bivio I see a number of transactions with incorrect cost basis. There are due to the transfer of stocks from TD Ameritrade to Schwab where cost basis is not recorded and only shows as Journal Transfer of shares.
Contact support.

Ira Smilovitz

On Thu, Mar 12, 2026 at 1:27 PM Mehran Mikail via bivio.com <user*35669500001@bivio.com> wrote:
Reconciling our 1099-B on Bivio I see a number of transactions with incorrect cost basis. There are due to the transfer of stocks from TD Ameritrade to Schwab where cost basis is not recorded and only shows as Journal Transfer of shares.
Rob, 

I like it but we should add Michael Lily as a speaker too.

Rich


On Mar 12, 2026 at 1:51 PM, ira smilovitz via bivio.com <user*2883400001@bivio.com> wrote:

Contact support.

Ira Smilovitz

On Thu, Mar 12, 2026 at 1:27 PM Mehran Mikail via bivio.com <user*35669500001@bivio.com> wrote:
Reconciling our 1099-B on Bivio I see a number of transactions with incorrect cost basis.  There are due to the transfer of stocks from TD Ameritrade to Schwab where cost basis is not recorded and only shows as Journal Transfer of shares.

I've reached out to support a couple of times with this same
issue and have never heard back. Is there a solution? Or do
we just need to make adjustments to match the 1099?
Hi Robert,

We've reached out regarding your support cases from
support@bivio.com and support@bivio.biz. Please check your
spam folder and add those email addresses to your contact
list to help prevent our support emails from being marked as
spam in the future.

Let us know by emailing support@bivio.com if you still can't
find our replies.

Justin
bivio Support
Hello,
I resent another message to support with the information I
was needing to change. Really, I wanted Schwab to correct
the 1099 as they had a tax free merger showing as two
transactions. Support was very helpful getting our account
to match Schwab.

bob