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Member full withdrawal in stock transfer and cash

John, would appreciate if you could identify the Schwab form number... Our local office in Illinois says they cannot transfer stock from our club which is a partnership.

Regards

Bob Ford

From my Kindle



On June 14, 2026, at 2:03 PM, "John W Ranby Trustee PGM Cariboo Trust via bivio.com" <user*15792700001@bivio.com> wrote:


I am sorry for your experience. However, I transferred shares to a departing partner (it is a partnership legally, not a social club) last month. Delivered the form to Schwab branch on Monday, transfer was complete on Wednesday. I did another one in November 2024 with similar experience.

Obviously, our mileages differed.

Jack Ranby, Treasurer, Grants Partners Investment Club, an Arizona General Partnership (so identified to Schwab)

From: club_cafe@bivio.com <club_cafe@bivio.com> On Behalf Of Vickie Rabourn via bivio.com
Sent: June 14, 2026 11:24
To: club_cafe@bivio.com
Subject: Re: [club_cafe] Member full withdrawal in stock transfer and cash

If you have a Schwab account, good luck. They don't transfer shares to a third party. I managed to get it done for one of our members, but it took months, countless phone calls and emails, a letter to the SEC, going to top levels at Schwab. We are still trying to sort out the mess with calculating valuations that changed and dividends that were paid between the time of the resignation and the time of the payout (many months later) because of conflicting ideas between the club, the member, Schwab, and Bivio. The latter has been a godsend. Use Bivio every step of the way and avoid the mess our club got itself into. 

On Sun, Jun 14, 2026 at 9:02 AM Jayne Doyle via bivio.com <user*22949300001@bivio.com> wrote:

Thank you for this clear description re Withdrawals. 

We are writing from the WISE Investment club in the Chicago area thriving for 30 years. 

We have adapted BI recommendations into our club withdrawal procedures and are trying to follow it. 

We would still like the opportunity of hearing more about the process and asking questions, about tax implications in particular. 

We are wondering if you would ever consider doing a Zoom presentation about withdrawals for our club meeting some time this year. 

Thank you so much for all you do. 

Elizabeth Monk, WISE VP/Education Officer

Jayne Doyle, WISE Founding Mother

 

On Monday, June 8, 2026 at 04:35:48 PM CDT, Rebecca Kruse <kruse@bivio.biz> wrote:

The member's account and also the shares they receive are all valued as of the withdrawal valuation date. This fixes the number of shares andvalue of the stock and determines the exact cash amount owed. Ignore any subsequent increase or decrease in share prices that may be shown on your broker transfer confirmations or statement.  It is best to transfer shares as soon after the withdrawal valuation date as possible.  The transaction date is the date the person ceases to be a member of your club and does not correspond to the date the shares were transferred or cash was paid.

Always complete the bivio member withdrawal form first to determine exact amounts before transferring or paying anything to anyone.  Review the withdrawal report carefully and pay the member the amount listed on the "Cash" line of the withdrawal report.   If you want to pay the member in two parts (first transfer shares and later write the check), use a Pending Withdrawals bivio account to track the outstanding cash amount.  Select the Pending Withdrawals account when you enter the full withdrawal.  Later, after the check is cashed or the funds are transferred, select "transfer" in bivio and move the cash amount from your Bank or Broker account to Pending Withdrawals.

Email us directly at support@bivio.com if you need more detail.

Becky Kruse

bivio

On Mon, Jun 8, 2026 at 12:51 PM Mary Jane Bellaver via bivio.com <user*21187500001@bivio.com> wrote:

How do I handle a full withdrawal that involves a transfer
of stock and the balance in cash.  The stock valuation date
is used for the value of the stock, but the withdrawal date
value is quite different. Can I post the transaction in two
steps with the first step the stock transfer and the next
step being the balance owed after the transfer?

Don't waste your time. We are a partnership in Illinois and used the form that Schwab gave us for this purpose, and the transfer was still denied. 
It's much quicker to transfer your partnership portfolio to a different broker than fight the inconsistent directions and messages from Schwab. 


Sent from my iPhone

On Jun 14, 2026, at 4:48 PM, Bob Ford via bivio.com <user*14310900001@bivio.com> wrote:



John, would appreciate if you could identify the Schwab form number... Our local office in Illinois says they cannot transfer stock from our club which is a partnership.

Regards

Bob Ford

From my Kindle



On June 14, 2026, at 2:03 PM, "John W Ranby Trustee PGM Cariboo Trust via bivio.com" <user*15792700001@bivio.com> wrote:


I am sorry for your experience. However, I transferred shares to a departing partner (it is a partnership legally, not a social club) last month.  Delivered the form to Schwab branch on Monday, transfer was complete on Wednesday. I did another one in November 2024 with similar experience.

Obviously, our mileages differed.

Jack Ranby, Treasurer, Grants Partners Investment Club, an Arizona General Partnership (so identified to Schwab)

From: club_cafe@bivio.com <club_cafe@bivio.com> On Behalf Of Vickie Rabourn via bivio.com
Sent: June 14, 2026 11:24
To: club_cafe@bivio.com
Subject: Re: [club_cafe] Member full withdrawal in stock transfer and cash

If you have a Schwab account, good luck. They don't transfer shares to a third party. I managed to get it done for one of our members, but it took months, countless phone calls and emails, a letter to the SEC, going to top levels at Schwab. We are still trying to sort out the mess with calculating valuations that changed and dividends that were paid between the time of the resignation and the time of the payout (many months later) because of conflicting ideas between the club, the member, Schwab, and Bivio. The latter has been a godsend. Use Bivio every step of the way and avoid the mess our club got itself into. 

On Sun, Jun 14, 2026 at 9:02 AM Jayne Doyle via bivio.com <user*22949300001@bivio.com> wrote:

Thank you for this clear description re Withdrawals. 

We are writing from the WISE Investment club in the Chicago area thriving for 30 years. 

We have adapted BI recommendations into our club withdrawal procedures and are trying to follow it. 

We would still like the opportunity of hearing more about the process and asking questions, about tax implications in particular. 

We are wondering if you would ever consider doing a Zoom presentation about withdrawals for our club meeting some time this year. 

Thank you so much for all you do. 

Elizabeth Monk, WISE VP/Education Officer

Jayne Doyle, WISE Founding Mother

 

On Monday, June 8, 2026 at 04:35:48 PM CDT, Rebecca Kruse <kruse@bivio.biz> wrote:

The member's account and also the shares they receive are all valued as of the withdrawal valuation date. This fixes the number of shares andvalue of the stock and determines the exact cash amount owed. Ignore any subsequent increase or decrease in share prices that may be shown on your broker transfer confirmations or statement.  It is best to transfer shares as soon after the withdrawal valuation date as possible.  The transaction date is the date the person ceases to be a member of your club and does not correspond to the date the shares were transferred or cash was paid.

Always complete the bivio member withdrawal form first to determine exact amounts before transferring or paying anything to anyone.  Review the withdrawal report carefully and pay the member the amount listed on the "Cash" line of the withdrawal report.   If you want to pay the member in two parts (first transfer shares and later write the check), use a Pending Withdrawals bivio account to track the outstanding cash amount.  Select the Pending Withdrawals account when you enter the full withdrawal.  Later, after the check is cashed or the funds are transferred, select "transfer" in bivio and move the cash amount from your Bank or Broker account to Pending Withdrawals.

Email us directly at support@bivio.com if you need more detail.

Becky Kruse

bivio

On Mon, Jun 8, 2026 at 12:51 PM Mary Jane Bellaver via bivio.com <user*21187500001@bivio.com> wrote:

How do I handle a full withdrawal that involves a transfer
of stock and the balance in cash.  The stock valuation date
is used for the value of the stock, but the withdrawal date
value is quite different. Can I post the transaction in two
steps with the first step the stock transfer and the next
step being the balance owed after the transfer?

We also recently tried to transfer shares to a partner doing a partial withdrawal. It escalated to top levels of their legal and complex account teams and they flat refused to do it. Apparently, they have made the business decision due to recent litigation issues. We have made the decision to move to Fidelity who has been extremely helpful.

On Sun, Jun 14, 2026, 18:24 Tracy, Molly M via bivio.com <user*40992200001@bivio.com> wrote:
Don't waste your time. We are a partnership in Illinois and used the form that Schwab gave us for this purpose, and the transfer was still denied.
It's much quicker to transfer your partnership portfolio to a different broker than fight the inconsistent directions and messages from Schwab.


Sent from my iPhone

On Jun 14, 2026, at 4:48 PM, Bob Ford via bivio.com <user*14310900001@bivio.com> wrote:



John, would appreciate if you could identify the Schwab form number... Our local office in Illinois says they cannot transfer stock from our club which is a partnership.

Regards

Bob Ford

From my Kindle



On June 14, 2026, at 2:03 PM, "John W Ranby Trustee PGM Cariboo Trust via bivio.com" <user*15792700001@bivio.com> wrote:


I am sorry for your experience. However, I transferred shares to a departing partner (it is a partnership legally, not a social club) last month. Delivered the form to Schwab branch on Monday, transfer was complete on Wednesday. I did another one in November 2024 with similar experience.

Obviously, our mileages differed.

Jack Ranby, Treasurer, Grants Partners Investment Club, an Arizona General Partnership (so identified to Schwab)

From: club_cafe@bivio.com <club_cafe@bivio.com> On Behalf Of Vickie Rabourn via bivio.com
Sent: June 14, 2026 11:24
To: club_cafe@bivio.com
Subject: Re: [club_cafe] Member full withdrawal in stock transfer and cash

If you have a Schwab account, good luck. They don't transfer shares to a third party. I managed to get it done for one of our members, but it took months, countless phone calls and emails, a letter to the SEC, going to top levels at Schwab. We are still trying to sort out the mess with calculating valuations that changed and dividends that were paid between the time of the resignation and the time of the payout (many months later) because of conflicting ideas between the club, the member, Schwab, and Bivio. The latter has been a godsend. Use Bivio every step of the way and avoid the mess our club got itself into.

On Sun, Jun 14, 2026 at 9:02 AM Jayne Doyle via bivio.com <user*22949300001@bivio.com> wrote:

Thank you for this clear description re Withdrawals.

We are writing from the WISE Investment club in the Chicago area thriving for 30 years.

We have adapted BI recommendations into our club withdrawal procedures and are trying to follow it.

We would still like the opportunity of hearing more about the process and asking questions, about tax implications in particular.

We are wondering if you would ever consider doing a Zoom presentation about withdrawals for our club meeting some time this year.

Thank you so much for all you do.

Elizabeth Monk, WISE VP/Education Officer

Jayne Doyle, WISE Founding Mother

On Monday, June 8, 2026 at 04:35:48 PM CDT, Rebecca Kruse <kruse@bivio.biz> wrote:

The member's account and also the shares they receive are all valued as of the withdrawal valuation date. This fixes the number of shares andvalue of the stock and determines the exact cash amount owed. Ignore any subsequent increase or decrease in share prices that may be shown on your broker transfer confirmations or statement. It is best to transfer shares as soon after the withdrawal valuation date as possible. The transaction date is the date the person ceases to be a member of your club and does not correspond to the date the shares were transferred or cash was paid.

Always complete the bivio member withdrawal form first to determine exact amounts before transferring or paying anything to anyone. Review the withdrawal report carefully and pay the member the amount listed on the "Cash" line of the withdrawal report. If you want to pay the member in two parts (first transfer shares and later write the check), use a Pending Withdrawals bivio account to track the outstanding cash amount. Select the Pending Withdrawals account when you enter the full withdrawal. Later, after the check is cashed or the funds are transferred, select "transfer" in bivio and move the cash amount from your Bank or Broker account to Pending Withdrawals.

Email us directly at support@bivio.com if you need more detail.

Becky Kruse

bivio

On Mon, Jun 8, 2026 at 12:51 PM Mary Jane Bellaver via bivio.com <user*21187500001@bivio.com> wrote:

How do I handle a full withdrawal that involves a transfer
of stock and the balance in cash. The stock valuation date
is used for the value of the stock, but the withdrawal date
value is quite different. Can I post the transaction in two
steps with the first step the stock transfer and the next
step being the balance owed after the transfer?

We had the same experience as Vickie. Schwab strung us along and after months of trying to resolve the problem so we could disperse to a partner who had died, we moved over to Fidelity. There are hoops to jump through moving over to another brokerage regardless because investment clubs are considered businesses. However, I can attest that it was the best move. Besides, the customer service at Fidelity is awesome and they return calls and walk you through each step.



On Sunday, June 14, 2026 at 03:48:45 PM MDT, Bob Ford via bivio.com <user*14310900001@bivio.com> wrote:


John, would appreciate if you could identify the Schwab form number... Our local office in Illinois says they cannot transfer stock from our club which is a partnership.

Regards

Bob Ford

From my Kindle



On June 14, 2026, at 2:03 PM, "John W Ranby Trustee PGM Cariboo Trust via bivio.com" <user*15792700001@bivio.com> wrote:


I am sorry for your experience. However, I transferred shares to a departing partner (it is a partnership legally, not a social club) last month.  Delivered the form to Schwab branch on Monday, transfer was complete on Wednesday. I did another one in November 2024 with similar experience.

 

Obviously, our mileages differed.

 

Jack Ranby, Treasurer, Grants Partners Investment Club, an Arizona General Partnership (so identified to Schwab)

 

From: club_cafe@bivio.com <club_cafe@bivio.com> On Behalf Of Vickie Rabourn via bivio.com
Sent: June 14, 2026 11:24
To: club_cafe@bivio.com
Subject: Re: [club_cafe] Member full withdrawal in stock transfer and cash

 

If you have a Schwab account, good luck. They don't transfer shares to a third party. I managed to get it done for one of our members, but it took months, countless phone calls and emails, a letter to the SEC, going to top levels at Schwab. We are still trying to sort out the mess with calculating valuations that changed and dividends that were paid between the time of the resignation and the time of the payout (many months later) because of conflicting ideas between the club, the member, Schwab, and Bivio. The latter has been a godsend. Use Bivio every step of the way and avoid the mess our club got itself into. 

 

 

On Sun, Jun 14, 2026 at 9:02 AM Jayne Doyle via bivio.com <user*22949300001@bivio.com> wrote:

Thank you for this clear description re Withdrawals. 

We are writing from the WISE Investment club in the Chicago area thriving for 30 years. 

We have adapted BI recommendations into our club withdrawal procedures and are trying to follow it. 

We would still like the opportunity of hearing more about the process and asking questions, about tax implications in particular. 

We are wondering if you would ever consider doing a Zoom presentation about withdrawals for our club meeting some time this year. 

Thank you so much for all you do. 

Elizabeth Monk, WISE VP/Education Officer

Jayne Doyle, WISE Founding Mother

 

 

On Monday, June 8, 2026 at 04:35:48 PM CDT, Rebecca Kruse <kruse@bivio.biz> wrote:

 

 

The member's account and also the shares they receive are all valued as of the withdrawal valuation date. This fixes the number of shares andvalue of the stock and determines the exact cash amount owed. Ignore any subsequent increase or decrease in share prices that may be shown on your broker transfer confirmations or statement.  It is best to transfer shares as soon after the withdrawal valuation date as possible.  The transaction date is the date the person ceases to be a member of your club and does not correspond to the date the shares were transferred or cash was paid.

 

Always complete the bivio member withdrawal form first to determine exact amounts before transferring or paying anything to anyone.  Review the withdrawal report carefully and pay the member the amount listed on the "Cash" line of the withdrawal report.   If you want to pay the member in two parts (first transfer shares and later write the check), use a Pending Withdrawals bivio account to track the outstanding cash amount.  Select the Pending Withdrawals account when you enter the full withdrawal.  Later, after the check is cashed or the funds are transferred, select "transfer" in bivio and move the cash amount from your Bank or Broker account to Pending Withdrawals.

 

Email us directly at support@bivio.com if you need more detail.

 

Becky Kruse

bivio

 

 

On Mon, Jun 8, 2026 at 12:51 PM Mary Jane Bellaver via bivio.com <user*21187500001@bivio.com> wrote:

How do I handle a full withdrawal that involves a transfer
of stock and the balance in cash.  The stock valuation date
is used for the value of the stock, but the withdrawal date
value is quite different. Can I post the transaction in two
steps with the first step the stock transfer and the next
step being the balance owed after the transfer?

If you just ask the web what form to use to "transfer shares of stock from one Schwab account to another" there will be a link to a PDF form.  Login to your Schwab Investment Club Account and use "Method 2: Paper Transfer (For third-party or differently titled accounts)".  That link will provide a PDF form you can use. 
 
We filled out sections 1 and 2 (just the receiving number & name) and in section 3 just the symbols and number of shares (FIFO) being transferred.  We took it to our local Schwab Office and I (Club Treasurer, Schwab signer) signed and dated it in the presence of our Schwab Representative.  The Representative did the rest.  The actual transfers were done by someone upstream.

There have been many Schwab frustrations and failures.  This may work for your club or it may not.  Seems like it should be your club's decision to try or not to try to execute transfers.

Good luck!  

On Jun 14, 2026, at 5:48 PM, Tracy, Molly M via bivio.com <user*40992200001@bivio.com> wrote:

Don't waste your time. We are a partnership in Illinois and used the form that Schwab gave us for this purpose, and the transfer was still denied. 
It's much quicker to transfer your partnership portfolio to a different broker than fight the inconsistent directions and messages from Schwab. 


Sent from my iPhone

On Jun 14, 2026, at 4:48 PM, Bob Ford via bivio.com <user*14310900001@bivio.com> wrote:



John, would appreciate if you could identify the Schwab form number... Our local office in Illinois says they cannot transfer stock from our club which is a partnership.

Regards

Bob Ford

From my Kindle



On June 14, 2026, at 2:03 PM, "John W Ranby Trustee PGM Cariboo Trust via bivio.com" <user*15792700001@bivio.com> wrote:


I am sorry for your experience. However, I transferred shares to a departing partner (it is a partnership legally, not a social club) last month.  Delivered the form to Schwab branch on Monday, transfer was complete on Wednesday. I did another one in November 2024 with similar experience.
Obviously, our mileages differed.
Jack Ranby, Treasurer, Grants Partners Investment Club, an Arizona General Partnership (so identified to Schwab)
From: club_cafe@bivio.com <club_cafe@bivio.com> On Behalf Of Vickie Rabourn via bivio.com
Sent: June 14, 2026 11:24
To: club_cafe@bivio.com
Subject: Re: [club_cafe] Member full withdrawal in stock transfer and cash
If you have a Schwab account, good luck. They don't transfer shares to a third party. I managed to get it done for one of our members, but it took months, countless phone calls and emails, a letter to the SEC, going to top levels at Schwab. We are still trying to sort out the mess with calculating valuations that changed and dividends that were paid between the time of the resignation and the time of the payout (many months later) because of conflicting ideas between the club, the member, Schwab, and Bivio. The latter has been a godsend. Use Bivio every step of the way and avoid the mess our club got itself into. 
On Sun, Jun 14, 2026 at 9:02 AM Jayne Doyle via bivio.com <user*22949300001@bivio.com> wrote:
Thank you for this clear description re Withdrawals. 
We are writing from the WISE Investment club in the Chicago area thriving for 30 years. 
We have adapted BI recommendations into our club withdrawal procedures and are trying to follow it. 
We would still like the opportunity of hearing more about the process and asking questions, about tax implications in particular. 
We are wondering if you would ever consider doing a Zoom presentation about withdrawals for our club meeting some time this year. 
Thank you so much for all you do. 
Elizabeth Monk, WISE VP/Education Officer
Jayne Doyle, WISE Founding Mother
 
On Monday, June 8, 2026 at 04:35:48 PM CDT, Rebecca Kruse <kruse@bivio.biz> wrote:
The member's account and also the shares they receive are all valued as of the withdrawal valuation date. This fixes the number of shares andvalue of the stock and determines the exact cash amount owed. Ignore any subsequent increase or decrease in share prices that may be shown on your broker transfer confirmations or statement.  It is best to transfer shares as soon after the withdrawal valuation date as possible.  The transaction date is the date the person ceases to be a member of your club and does not correspond to the date the shares were transferred or cash was paid.
Always complete the bivio member withdrawal form first to determine exact amounts before transferring or paying anything to anyone.  Review the withdrawal report carefully and pay the member the amount listed on the "Cash" line of the withdrawal report.   If you want to pay the member in two parts (first transfer shares and later write the check), use a Pending Withdrawals bivio account to track the outstanding cash amount.  Select the Pending Withdrawals account when you enter the full withdrawal.  Later, after the check is cashed or the funds are transferred, select "transfer" in bivio and move the cash amount from your Bank or Broker account to Pending Withdrawals.
Email us directly at support@bivio.com if you need more detail.
Becky Kruse
bivio
On Mon, Jun 8, 2026 at 12:51 PM Mary Jane Bellaver via bivio.com <user*21187500001@bivio.com> wrote:
How do I handle a full withdrawal that involves a transfer
of stock and the balance in cash.  The stock valuation date
is used for the value of the stock, but the withdrawal date
value is quite different. Can I post the transaction in two
steps with the first step the stock transfer and the next
step being the balance owed after the transfer?

From: club_cafe@bivio.com <club_cafe@bivio.com> On Behalf Of Bob Ford via bivio.com
Sent: June 14, 2026 14:48
To: club_cafe@bivio.com
Subject: Re: [club_cafe] Member full withdrawal in stock transfer and cash

John, would appreciate if you could identify the Schwab form number... Our local office in Illinois says they cannot transfer stock from our club which is a partnership.

Regards

Bob Ford

From my Kindle



On June 14, 2026, at 2:03 PM, "John W Ranby Trustee PGM Cariboo Trust via bivio.com" <user*15792700001@bivio.com> wrote:

I am sorry for your experience. However, I transferred shares to a departing partner (it is a partnership legally, not a social club) last month.  Delivered the form to Schwab branch on Monday, transfer was complete on Wednesday. I did another one in November 2024 with similar experience.

Obviously, our mileages differed.

Jack Ranby, Treasurer, Grants Partners Investment Club, an Arizona General Partnership (so identified to Schwab)

From: club_cafe@bivio.com <club_cafe@bivio.com> On Behalf Of Vickie Rabourn via bivio.com
Sent: June 14, 2026 11:24
To: club_cafe@bivio.com
Subject: Re: [club_cafe] Member full withdrawal in stock transfer and cash

If you have a Schwab account, good luck. They don't transfer shares to a third party. I managed to get it done for one of our members, but it took months, countless phone calls and emails, a letter to the SEC, going to top levels at Schwab. We are still trying to sort out the mess with calculating valuations that changed and dividends that were paid between the time of the resignation and the time of the payout (many months later) because of conflicting ideas between the club, the member, Schwab, and Bivio. The latter has been a godsend. Use Bivio every step of the way and avoid the mess our club got itself into. 

On Sun, Jun 14, 2026 at 9:02 AM Jayne Doyle via bivio.com <user*22949300001@bivio.com> wrote:

Thank you for this clear description re Withdrawals. 

We are writing from the WISE Investment club in the Chicago area thriving for 30 years. 

We have adapted BI recommendations into our club withdrawal procedures and are trying to follow it. 

We would still like the opportunity of hearing more about the process and asking questions, about tax implications in particular. 

We are wondering if you would ever consider doing a Zoom presentation about withdrawals for our club meeting some time this year. 

Thank you so much for all you do. 

Elizabeth Monk, WISE VP/Education Officer

Jayne Doyle, WISE Founding Mother

 

On Monday, June 8, 2026 at 04:35:48 PM CDT, Rebecca Kruse <kruse@bivio.biz> wrote:

The member's account and also the shares they receive are all valued as of the withdrawal valuation date. This fixes the number of shares andvalue of the stock and determines the exact cash amount owed. Ignore any subsequent increase or decrease in share prices that may be shown on your broker transfer confirmations or statement.  It is best to transfer shares as soon after the withdrawal valuation date as possible.  The transaction date is the date the person ceases to be a member of your club and does not correspond to the date the shares were transferred or cash was paid.

Always complete the bivio member withdrawal form first to determine exact amounts before transferring or paying anything to anyone.  Review the withdrawal report carefully and pay the member the amount listed on the "Cash" line of the withdrawal report.   If you want to pay the member in two parts (first transfer shares and later write the check), use a Pending Withdrawals bivio account to track the outstanding cash amount.  Select the Pending Withdrawals account when you enter the full withdrawal.  Later, after the check is cashed or the funds are transferred, select "transfer" in bivio and move the cash amount from your Bank or Broker account to Pending Withdrawals.

Email us directly at support@bivio.com if you need more detail.

Becky Kruse

bivio

On Mon, Jun 8, 2026 at 12:51 PM Mary Jane Bellaver via bivio.com <user*21187500001@bivio.com> wrote:

How do I handle a full withdrawal that involves a transfer
of stock and the balance in cash.  The stock valuation date
is used for the value of the stock, but the withdrawal date
value is quite different. Can I post the transaction in two
steps with the first step the stock transfer and the next
step being the balance owed after the transfer?