A concern has been raised in our club about our social
security numbers being on the Bivio website. Wondering if
there is anything that can be done to delete those or is
that something we don't need to be concerned about.

Carla Hanson
MDI Investment Club
Janesville WI

Hi Carla,

Our goal is to provide you with the highest quality service.

Bivio is a highly secure service. All tax IDs (SSNs and
EINs) are stored in our database in an encrypted form to
which only three people have the key. Our servers are
located at Linode, a subsidiary of Akamai. You can read more
about their physical security here:

https://www.akamai.com/legal/security

We have been operating bivio.com since 1999. We have not had
a single security breach during this time.


That said, social security numbers are only needed for the
club's tax returns. One option you have is to clear any
member social security numbers now, then at tax time enter
them again, e-file or generate your paper return, and then
clear them. Some clubs choose to do this as a reasonable
security precaution.

Club officers or individual members can delete social
security numbers by doing this:

1. Go to Administration > Roster
2. Click on the member name
3. Click on the Tax ID link
4. Clear the tax ID and click "OK"

I hope this message puts you and your members at ease.

Justin
bivio Support

Very helpful. Thank you so much

Sent from my iPhone

> On Sep 11, 2026, at 10:08 AM, bivio Customer Support <support@bivio.com> wrote:
>
> Hi Carla,
>
> Our goal is to provide you with the highest quality service.
>
> Bivio is a highly secure service. All tax IDs (SSNs and
> EINs) are stored in our database in an encrypted form to
> which only three people have the key. Our servers are
> located at Linode, a subsidiary of Akamai. You can read more
> about their physical security here:
>
> https://www.akamai.com/legal/security
>
> We have been operating bivio.com since 1999. We have not had
> a single security breach during this time.
>
>
> That said, social security numbers are only needed for the
> club's tax returns. One option you have is to clear any
> member social security numbers now, then at tax time enter
> them again, e-file or generate your paper return, and then
> clear them. Some clubs choose to do this as a reasonable
> security precaution.
>
> Club officers or individual members can delete social
> security numbers by doing this:
>
> 1. Go to Administration > Roster
> 2. Click on the member name
> 3. Click on the Tax ID link
> 4. Clear the tax ID and click "OK"
>
> I hope this message puts you and your members at ease.
>
> Justin
> bivio Support