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Social Security Numbers on Bivio
A concern has been raised in our club about our social
security numbers being on the Bivio website. Wondering if
there is anything that can be done to delete those or is
that something we don't need to be concerned about.

Carla Hanson
MDI Investment Club
Janesville WI
Hi Carla,

Our goal is to provide you with the highest quality service.

Bivio is a highly secure service. All tax IDs (SSNs and
EINs) are stored in our database in an encrypted form to
which only three people have the key. Our servers are
located at Linode, a subsidiary of Akamai. You can read more
about their physical security here:

https://www.akamai.com/legal/security

We have been operating bivio.com since 1999. We have not had
a single security breach during this time.


That said, social security numbers are only needed for the
club's tax returns. One option you have is to clear any
member social security numbers now, then at tax time enter
them again, e-file or generate your paper return, and then
clear them. Some clubs choose to do this as a reasonable
security precaution.

Club officers or individual members can delete social
security numbers by doing this:

1. Go to Administration > Roster
2. Click on the member name
3. Click on the Tax ID link
4. Clear the tax ID and click "OK"

I hope this message puts you and your members at ease.

Justin
bivio Support
Before deciding to delete SSNs and re-enter them at tax time, realize that each time you enter a SSN there is a risk of mistyping the number. An incorrect SSN on a K-1 is subject to a $340 penalty for each occurrence.

Ira Smilovitz

On Fri, Sep 11, 2026 at 11:08 AM bivio Customer Support <support@bivio.com> wrote:
Hi Carla,

Our goal is to provide you with the highest quality service.

Bivio is a highly secure service. All tax IDs (SSNs and
EINs) are stored in our database in an encrypted form to
which only three people have the key. Our servers are
located at Linode, a subsidiary of Akamai. You can read more
about their physical security here:

https://www.akamai.com/legal/security

We have been operating bivio.com since 1999. We have not had
a single security breach during this time.


That said, social security numbers are only needed for the
club's tax returns. One option you have is to clear any
member social security numbers now, then at tax time enter
them again, e-file or generate your paper return, and then
clear them. Some clubs choose to do this as a reasonable
security precaution.

Club officers or individual members can delete social
security numbers by doing this:

1. Go to Administration > Roster
2. Click on the member name
3. Click on the Tax ID link
4. Clear the tax ID and click "OK"

I hope this message puts you and your members at ease.

Justin
bivio Support
Very helpful. Thank you so much

Sent from my iPhone

> On Sep 11, 2026, at 10:08 AM, bivio Customer Support <support@bivio.com> wrote:
>
> Hi Carla,
>
> Our goal is to provide you with the highest quality service.
>
> Bivio is a highly secure service. All tax IDs (SSNs and
> EINs) are stored in our database in an encrypted form to
> which only three people have the key. Our servers are
> located at Linode, a subsidiary of Akamai. You can read more
> about their physical security here:
>
> https://www.akamai.com/legal/security
>
> We have been operating bivio.com since 1999. We have not had
> a single security breach during this time.
>
>
> That said, social security numbers are only needed for the
> club's tax returns. One option you have is to clear any
> member social security numbers now, then at tax time enter
> them again, e-file or generate your paper return, and then
> clear them. Some clubs choose to do this as a reasonable
> security precaution.
>
> Club officers or individual members can delete social
> security numbers by doing this:
>
> 1. Go to Administration > Roster
> 2. Click on the member name
> 3. Click on the Tax ID link
> 4. Clear the tax ID and click "OK"
>
> I hope this message puts you and your members at ease.
>
> Justin
> bivio Support
Thank you, Justin & Ira. We will discuss this at our next
meeting.

Another question:
Even if we would delete our SS#s from the "roster", is it
correct they remain on the website in our club's tax
returns?
Carla Hanson
MDI Investment Club
> Even if we would delete our SS#s from the "roster", is it
> correct they remain on the website in our club's tax
> returns?

Correct for our internal data related to e-filed returns.

Regarding what's available in the bivio UI, note that the
tax return PDFs generated in Step 5 of the Administration >
Taxes workflow are only retained and available in the UI
temporarily until club data is changed or certain bivio
pages are visited, like Administration > Info. We also plan
to start redacting SSNs and club tax IDs in the UI and in
the PDF representations of past e-filed returns in a future
update (we can delete existing e-file PDFs upon request).

Justin
bivio Support
Please unsubscribe

-----Original Message-----
From: club_cafe@bivio.com <club_cafe@bivio.com> On Behalf Of bivio Customer Support
Sent: Monday, September 14, 2026 11:15 AM
To: club_cafe@bivio.com
Subject: [club_cafe] Re: Social Security Numbers on Bivio

> Even if we would delete our SS#s from the "roster", is it correct they
> remain on the website in our club's tax returns?

Correct for our internal data related to e-filed returns.

Regarding what's available in the bivio UI, note that the tax return PDFs generated in Step 5 of the Administration > Taxes workflow are only retained and available in the UI temporarily until club data is changed or certain bivio pages are visited, like Administration > Info. We also plan to start redacting SSNs and club tax IDs in the UI and in the PDF representations of past e-filed returns in a future update (we can delete existing e-file PDFs upon request).

Justin
bivio Support

Hi Diane,

As you requested, we have unsubscribed you from the bivio Club Cafe.


Hope that helps. Let me know if you have any further questions by replying to this email.

Thank you for using bivio!

Joanne Hermiston
Become our Facebook Friend!
www.facebook.com/bivio

Don't forget! You can always find lots of useful information on our help page.
https://www.bivio.com/hp



On Sun, Sep 20, 2026 at 11:01 AM Diane Ellison via bivio.com <user*22442300001@bivio.com> wrote:
Please unsubscribe

-----Original Message-----
From: club_cafe@bivio.com <club_cafe@bivio.com> On Behalf Of bivio Customer Support
Sent: Monday, September 14, 2026 11:15 AM
To: club_cafe@bivio.com
Subject: [club_cafe] Re: Social Security Numbers on Bivio

> Even if we would delete our SS#s from the "roster", is it correct they
> remain on the website in our club's tax returns?

Correct for our internal data related to e-filed returns.

Regarding what's available in the bivio UI, note that the tax return PDFs generated in Step 5 of the Administration > Taxes workflow are only retained and available in the UI temporarily until club data is changed or certain bivio pages are visited, like Administration > Info. We also plan to start redacting SSNs and club tax IDs in the UI and in the PDF representations of past e-filed returns in a future update (we can delete existing e-file PDFs upon request).

Justin
bivio Support

Joanne:

I did NOT ask to have my name unsubscribed from Bivio Club Cafe.

Diane Muhlke

From: club_cafe@bivio.com <club_cafe@bivio.com> on behalf of Joanne Hermiston <hermiston@bivio.biz>
Sent: Sunday, September 20, 2026 2:44 PM
To: club_cafe@bivio.com <club_cafe@bivio.com>
Subject: Re: [club_cafe] Re: Social Security Numbers on Bivio
 

Hi Diane,

 

As you requested, we have unsubscribed you from the bivio Club Cafe.


Hope that helps.  Let me know if you have any further questions by replying to this email.

Thank you for using bivio!

Joanne Hermiston
Become our Facebook Friend!
www.facebook.com/bivio

Don't forget!  You can always find lots of useful information on our help page.
https://www.bivio.com/hp



On Sun, Sep 20, 2026 at 11:01 AM Diane Ellison via bivio.com <user*22442300001@bivio.com> wrote:
Please unsubscribe

-----Original Message-----
From: club_cafe@bivio.com <club_cafe@bivio.com> On Behalf Of bivio Customer Support
Sent: Monday, September 14, 2026 11:15 AM
To: club_cafe@bivio.com
Subject: [club_cafe] Re: Social Security Numbers on Bivio

> Even if we would delete our SS#s from the "roster", is it correct they
> remain on the website in our club's tax returns?

Correct for our internal data related to e-filed returns.

Regarding what's available in the bivio UI, note that the tax return PDFs generated in Step 5 of the Administration > Taxes workflow are only retained and available in the UI temporarily until club data is changed or certain bivio pages are visited, like Administration > Info. We also plan to start redacting SSNs and club tax IDs in the UI and in the PDF representations of past e-filed returns in a future update (we can delete existing e-file PDFs upon request).

Justin
bivio Support