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Duplicat Transaction
Good morning Bivio Support Team members, 
We may have a problem with transactions for the Handsof. These appear to be duplicate transactions, and I need the team's support to investigate what happened. I'm also missing members withdraw transactions as well.

V/R

Harold Lundy Jr

CW4 (R), U.S. Army

(254) 319-5892

haroldlundyj@hotmail.com

 


From: club_cafe@bivio.com <club_cafe@bivio.com> on behalf of bivio Customer Support <support@bivio.com>
Sent: Tuesday, October 20, 2026 1:26 PM
To: club_cafe@bivio.com <club_cafe@bivio.com>
Subject: [club_cafe] Welcome Myra Williams to the bivio support team
 
Hi all,

Please join us in welcoming Myra Williams, the newest member
of the bivio support team. If you write in to support over
the coming months, there's a good chance Myra will be
helping you.

Myra brings a strong background in accounting and tax. She
holds a bachelor's degree in accounting from Clayton State
University and a certificate in financial planning from the
University of Georgia's Terry College of Business, and she's
a member of the American Institute of Professional
Bookkeepers. She has worked in customer service, tax
preparation, and accounting for many years, most recently
serving as a tax expert and team lead for a major online tax
service, where she also helped lead training sessions on a
wide range of tax topics.

Myra is working hard alongside Joanne and Becky as she gets
up to speed, and we're glad to have her on board.

Welcome, Myra!

Justin Schell
bivio Support